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Refund Policy

Pro Pc Care services delivered by us to the customer on a highly advanced united delivery platform by our IT experts which enables us to support your computer(s) remotely or through chat, mail and phone, by making a visiting to your place or by providing a personalized touch. If for any reason you are not pleased with the services offered, we provide an option to take a refund policy as given below:-

Kindly send us an email on info@propccare.com along with your phone number and state the reason for refund.

CANCELLATIONS AND REFUND OF SERVICES

You may choose to abandon the services at any point of time by providing support Pro Pc Care with a notice of your wish to cancel your services by forwarding a mail to info@propccare.com. You accept that the cancellation will come in effect from the start of the next month after you give a formal notification to support Pro Pc Care via the e-mail. Pro Pc Care will give you with email validation of both your request to cancel our services and the definite cancellation of services. In case if you do not get a confirmation of your request to cancel after sending an email or if you do not receive a confirmation of Service cancellation, you must need toinform Pro Pc Care by sending an email to info@propccare.com or contacting Pro Pc Care toll free.

REFUND CLAUSES

Refund policy does not make any effect on Free Trial Offer. Refund policy will be lawful only if Pro Pc Care fails to deliver satisfactory services in regard to the issues mentioned in the scope of services.

Refund can only be sought if customer issue is not fixed or customer did not get the stated support in the given time frame.

REFUND

You can seek to get refund or partial refund or any credits for any charges already billed to your account in fraction to the amount of time remaining in your subscription period. The time left in your account would be measured to the closest month absent in your service terms. There would be no possibility of getting refund in case of incident based support if at least one of your issues has been successfully resolved. In case you have used our service and still register a chargeback, your account may become unqualified to receive a refund from us. At any point of time you feel that the charges are not lawful or due to any unexpected circumstances you choose to cancel the services or contract with us give a call back to Pro Pc Care customer service. At any phase we appeal you not to file a chargeback instead call us back and we will definitely look into the underlying matter and do the needful.