Refund Policy

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Refund Policy

Pro Pc Care services provided to the customer on a state of the art integrated delivery platform by our technicians which allows us to support your computer(s) remotely or through chat, mail and phone, by way of a visit to your house by providing a personalized touch. If for any reason you are not satisfied with the same, we offer a refund policy as follows:-

Kindly send us an email on info@propccare.com along with your phone number and reason for refund.

CANCELLATIONS AND REFUND OF SERVICES

You may cancel the services at any time by providing support Pro Pc Care with a notice of your intent to cancel your services by sending a mail to info@propccare.com. You acknowledge that the cancellation will be effective from the beginning of the next month after you provide notification to support Pro Pc Care via the e-mail. Pro Pc Care will provide you with email confirmation of both your request to cancel services and the actual cancellation of services. If you do not receive a confirmation of your request to cancel after sending an email or if you do not receive a confirmation of Service cancellation, you must notify Pro Pc Care by sending an email to info@propccare.com or contacting Pro Pc Care toll free.

REFUND CLAUSES

Refund policy does not apply for Free Trial Offer.
Refund policy will be valid only if Pro Pc Care failed satisfactory solutions of issues mentioned in the scope of services.
Refund can only be claimed if customer issue is not resolved or customer did not get the support in time.

REFUND

You will receive refund or partial refund or any credits for any charges already billed to your account in proportion to the amount of time left in your subscription period. The time left in your account would be calculated to the nearest month left in your service period. There would be no refunds in case of incident based support if at least one of your issues has been successfully resolved. In case you have used our service and still file a chargeback, your account may become ineligible to receive a refund from us. At any stage you feel that the charges are not valid or due to any unforeseen circumstances you decide to cancel the services or contract with us please call back Pro Pc Care customer service. At any stage we request you not to file a chargeback instead call us back and we will surely discuss the matter and do the needful.

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